Safekeeping for Storing over 17 years
When we began working with Storing years ago, they had a simple site with little functionality. Over time we’ve added more useful features that have helped make life easier for both the business and its customers.
Most recently, we built an automated, personalised quote system. Customers tap in their needs and receive a quick quote. The system then delivers the quote details to Storing’s bespoke CRM alerting the sales team to follow up. Outside of office hours, the quotes are also emailed to a third party company. This has helped save a huge amount of effort for the sales team and has seen leads increase at the same time.
We enjoy a trusted, collaborative and productive partnership with Storing, which means we continually look for ways to make their business easier and deliver an excellent customer experience. Our journey alongside them has seen them continue to expand while still competing on price with the larger national self-storage chains.
Chris is very clear, open and effective in the way he manages projects. He also adds a human touch which makes it a pleasure to work with him.